Frequently Asked Questions
Answers about our products, ordering, shipping, repairs and warranty. Can’t find what you need? Contact our team.
General
What is 4HG Source (4HGS)?
4HG Source is a Christian-based, family-owned company dedicated to serving partners who use hydraulic components. Our name stands for “For His Glory,” which drives our commitment to stewardship and personal service. Built on trust, we specialize in supplying hydraulic pumps, motors, valves, and repair parts.
What makes 4HGS different from other suppliers?
We use our industry knowledge, extensive connections, and local stock to supply hydraulic components faster than traditional distributor channels.
What industries and clients do you serve?
We provide personalized care for a wide range of clients, including Repair Shops, Resellers, End Users, and OEMs across the agricultural, mobile, and industrial sectors. While our roots are in Martinsville, Indiana, we support operations globally.
Do you have a physical location for pickup?
Yes, we have a stocking location in Indiana, though we primarily ship direct to our partners.
Products and Availability
Do you only supply Bosch Rexroth?
No. Although we specialize in Bosch Rexroth, we also support many other leading hydraulic brands including Parker, Denison, Kawasaki, Eaton, Danfoss, and more.
What specific products do you offer?
We focus on hydraulic pumps, motors, valves, and parts. While we are recognized Rexroth specialists, we have the technical expertise and global network to source and support all major manufacturers, including Parker, Eaton, and Danfoss.
Do you work on hydraulic cylinders or pistons?
Our expertise is strictly focused on mobile and industrial hydraulic motors, pumps, valves, and repair parts. By staying specialized, we ensure we provide the highest level of technical accuracy for your most critical units.
Can you find parts/units that aren't listed on the site?
Yes. Our website shows our core focus, but our sourcing capabilities go much deeper. If you have a specific brand or part number, send it to us or call. We likely know where to find it.
Do you offer cross-referencing for different brands?
Absolutely. If your specific brand is unavailable or has a long lead time, our technical team can often identify a compatible, high-quality replacement from another leading manufacturer to keep you running.
Do you buy cores or surplus hydraulics?
Yes, we do purchase cores and surplus units. Contact us if you have products you want to sell.
Orders and Shipping
How do I start an order?
Contact one of our team members on this page and they will get the process started.
How do I get a price and what is the turnaround time?
Every request is handled with urgency. Contact our knowledgeable team with your part number, a photo of the tag, or a description of the issue. We will identify the solution and provide a fast, competitive quote that prioritizes your uptime over red tape.
Who will I be working with when I call?
You will talk to real people, not an automated maze. Dean handles complex technical troubleshooting and component selection. Devin manages fast quotes, pricing checks, and product availability. Cole oversees logistics, including shipping updates, tracking, and billing.
What if I have an issue with my order?
Our business is built on trust and stewardship. If something isn’t right, we move fast to make it right. We believe business is about relationships, not just transactions.
Do you ship international shipments?
We have extensive experience in shipping internationally. We also have shipping partners to assist when needed.
Do you offer same day shipping?
Same-day shipping is always our goal.
Do you offer blind drop shipping?
Yes. Helping resellers and repair shops get product to their customers is a daily occurrence for us.
What is the cutoff time for same-day shipping?
This varies. If a part is needed in a rush, we utilize various shipping locations to try to meet your needs.
How do you ship your components?
We use various shipping methods based on the product weights, dimensions, and time requirements. These methods include traditional small parcel like UPS and FedEx. For heavy products, we can ship via LTL (Less-Than-Truckload). We also have various options for expedited shipping needs.
Can I use my own shipping account?
Yes, we allow “collect” shipping in most cases.
Can you courier parts directly to our location?
Shipping “point-to-point” is one of our specialties. We can help with this for expedited time requirements or product protection reasons.
Repairs and Services
Is a repair an option?
When product availability is an issue or cost savings is a factor, we can discuss if repair is an option for you.
Can I FaceTime/Video chat with a tech to show you the part?
The more info we have, the better we can assist you in solving your problem. We employ many ways to help, including video calls.
Policies and Support
Do you offer any warranties?
All our products, including repairs, have a 1-year warranty. Ask our team for our warranty document for full details.

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Contact our team with your part number or problem, and we’ll get back to you with a fast, competitive quote.
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