Privacy Policy

Last Updated: February 13, 2026

At 4HG Source, LLC, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

We collect information to provide better service, process orders, and improve our website.

Personal Information: When you fill out forms on our site, we may collect your name, email address, and phone number. Providing your phone number is optional and not a mandatory field. If you choose to voluntarily provide your phone number, you consent to its use as described below.
Automated Information: We use third-party analytics tools (such as Google Analytics and Microsoft Clarity) and cookies to collect non-personal data regarding website usage, IP addresses, browser types, and engagement patterns. We use this data to determine user habits and improve our website structure and content.

2. How We Use Your Information

Customer Service: To troubleshoot issues, answer questions, and facilitate orders.
Communication: To contact you regarding account status, order updates, or service inquiries.
Website Improvement: To analyze site traffic and user behavior to enhance the user experience.

3. SMS/Text Messaging (10DLC Compliance)

By voluntarily providing your phone number in our contact forms, you consent to receive text messages from 4HG Source, LLC.

Purpose: Our text messaging is strictly Person-to-Person (P2P). We use SMS to communicate with you regarding active orders, service scheduling, and general troubleshooting. We do not use SMS for marketing, solicitation, or promotional blasts.
Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message. You may also reply HELP for assistance.
Privacy of Mobile Data: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Disclosure of Information

We do not sell, trade, or rent your personal information to others. However, we may share general data (specifically excluding mobile opt-in data) with trusted third parties solely for the purpose of operating our business:

Service Providers: We share necessary data with shipping carriers (e.g., UPS, FedEx) to deliver products and payment processors to facilitate transactions.
Analytics: We share anonymized data with analytics providers to monitor website performance.
Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.

5. Security

We implement a variety of security measures to maintain the safety of your personal information. We use SSL (Secure Socket Layer) encryption to protect sensitive data transmitted across the internet and maintain restricted access protocols for internal data handling.

6. User Rights & Data Deletion

To Request Deletion: You have the right to request the deletion of your personal data held in our systems. Please email admin@4hgs.com.
Retention Clause: Please note that we reserve the right to retain specific data if deemed necessary for legal, tax, or accounting purposes, or to resolve disputes and enforce our agreements.

7. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

4HG Source LLC
7143 Old Morgantown Rd, Martinsville, Indiana 46151
Email: admin@4hgs.com
Phone: 812-810-8447